Digital Experience Design (DXD)

Design delightful, accessible and high-performing digital experiences for customers and internal users.

Services

• UX research and user interviews.
• Information architecture and wireframing.
• High-fidelity design and component libraries.
• Accessibility audits and remediation (WCAG basics).
• Prototyping and usability testing.

Approach

1. Conduct quick user research and define personas.
2. Map key journeys and wireframe critical screens.
3. Build a small component library for consistent UI.
4. Validate with real users and iterate quickly.

Benefits

• Higher conversion and task completion rates.
• Fewer support requests and smoother onboarding.
• Consistent brand experience across channels.

Quick checklist

• Identify the 3 most important user journeys and prototype them.
• Ensure all interactive elements are keyboard and screen-reader compatible.
• Build a small style guide or component library for reuse.

Want a UX review of your product or site? We can run a practical audit and supply prioritized fixes.